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Back to Archives | May  2004 Contents

Thousands will gather this month at the National Law Enforcement Officers Memorial in Washington, D.C., and other memorials around the United States to observe National Police Week (May 9-15) and remember officers who died in the line of duty. The National Law Enforcement Officers Memorial Fund reports that it will add 362 names to the memorial wall this year; 145 died in the line of duty in 2003. Cover photo ©2001 Brand X Pictures; inset photo courtesy National Law Enforcement Officers Memorial Fund.
Articles
In Memory of Chief Donald R. Derning, 1925-2004
IACP President, 1972-1973

Identifying Elements of Customer Satisfaction in the Delivery of Police Service
By Jeffrey H. Witte
Police Week
By John J. Skinner, and Timothy L. Wolfe
Internet Safety: A Partnership between Law Enforcement & Educators
By James W. Greenleaf
De-escalating Juvenile Aggression
By Jeffrey S. Golden
Bullying: A New Approach
By Dan Williams
Reducing Crime through Juvenile Delinquency Intervention
By Thomas J. Lemmer and Rachel M. Johnston
Columns
   President's Message
   Chief's Counsel
   Technology Talk
   Legislative Alert
Departments
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   Technology Update
   Survivors' Club
   IACP News
   From the Director
   Highway Safety Initiatives
   Line of Duty Deaths
   New Members
   Products & Services
   Product Update
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