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Advances & Applications

Where do the good ideas come from? In this column, we offer our readers the opportunity to learn about — and benefit from — some of the cutting-edge technologies being implemented by law enforcement colleagues around the world.

CrimeStar RMS Program Links CAD, Tracks Records, Keeps Officers on the Road

Police departments experience time and cost savings, better accuracy, quicker information retrieval, and reliability by using RMS software that is tailored to their needs.

The CrimeStar RMS system is meeting the records tracking needs of both large and small agencies. CrimeStar RMS easily integrates multiple reporting processes and captures and stores details on a variety of law enforcement documents such as accident reports, citations, field interviews, incident/crime reports, warrants, driver’s licenses, and firearms registration.

CrimeStar also offers compatible computer-aided dispatch (CAD) and mobile digital communications programs.

Chief David Seastrand of the New London, New Hampshire, Police Department (NLPD) discovered integrating the CrimeStar RMS, CAD, and Mobile Data Comm systems to be an ideal solution. NLPD is the Regional Dispatch Center for six surrounding towns, each of which uses CrimeStar RMS as well. The CrimeStar CAD program is installed at the dispatch center.

This arrangement yields high efficiency for all seven police departments. For example, if a 9-1-1 call comes into dispatch for Wilmot, New Hampshire (one of New London’s neighboring towns), the call enters NLPD. The dispatcher, in turn, routes the call to the responding Wilmot officer, who responds to and handles the incident. Once the call is answered, the officer can then write the incident report in the Wilmot Police Department’s CrimeStar RMS system.

The police chiefs for these cities also now regularly share certain information electronically using CrimeStar RMS, such as master names, addresses, and vehicles, plus other documents. What this means for officers in the seven cities is that they can use the mobile data computer to access state and federal license information plus local “intra-agency” data. Therefore, a complete history can be accessed on a subject.

Says Chief Seastrand: “The CrimeStar systems keep our officers on the road more. When an officer makes an arrest, he’s already typing his report. It now takes 20 minutes whereas before it would take two and a half hours.”

For more information, click here, and enter number 40.

LexisNexis ADAM Program Helps Recover More Than 100 Missing Children

LexisNexis Risk & Information Analytics Group, through an alliance with the National Center for Missing & Exploited Children (NCMEC), announced, in March of this year, the recovery of six more missing children via the ADAM (Automated Delivery of Alerts on Missing Children) Program. This brings the total number of children recovered by the ADAM program to 106.

Consisting of geographically targeted missing child alerts, ADAM is one of several programs supported by LexisNexis to help respond to and prevent child abductions. In the eight years of its affiliation with NCMEC and through its online research capabilities, the company has contributed to the resolution of thousands of cases of missing children.

“The ADAM Program has been a great big help to us in locating missing children quickly,” said Sergeant Robert Yost of the Bethel Heights, Arkansas, Police Department. “We are a small police department, and we work 24/7. Distributing alerts to get fast support from the community is a real blessing and maximizes our manpower,” Yost said.

The ADAM alerts are distributed to companies and businesses in communities around the country. Past recoveries have resulted from tips generated by alerts that were sent to hotels, schools, apartment complexes, restaurants, law enforcement, medical facilities, and churches. Businesses or other organizations interested in participating in the ADAM program, may visit

ADAM uses fax technology to distribute missing child posters to police, news media, schools, businesses, medical centers, and other recipients within a specific geographic search area, such as a state, a ZIP code, an area code, or a combined search area near a city and a ZIP code. The program was named in honor of Adam Walsh, whose kidnapping and murder brought the issue of child abduction to national attention more than 20 years ago.

For more information, click here, and enter number 41.

CourtNotify Saves the Dallas Police Department Money, Time, and Resources

In 2000, the city of Dallas was facing a $30 million budget shortfall for the 2000–2001 fiscal year. At that time, the First Assistant City Manager pulled together an Efficiency Team (E-Team) to work with a national consultant to find areas where inefficient operations were costing the city money. After recognizing the potential efficiencies that could be gained from an electronic subpoena notification system, members of the E-Team looked to the marketplace and selected the Orion Communications CourtNotify solution.

“What we wanted first and foremost was a better method of accountability, not only for court attendance, but for managing court overtime,” states Lieutenant Summers of the Dallas, Texas, Police Department. “We wanted a consolidated solution for the District Attorney and an easy-to-use application for our officers. The electronic notification was one piece, but the tracking of court attendance electronically was equally important to cost containment.”

“From an IT standpoint, we didn’t want a huge, complicated system to maintain, nor did we want to spend a lot on infrastructure,” states Mr. Tommy Hutson, IT Administrator for the Dallas County District Attorney. “We also wanted a system that issued electronic subpoenas to the Dallas PD, as well as the other 26 law enforcement agencies throughout the County. With CourtNotify, we were able to accomplish both of those goals. We had 8,800 sworn officers throughout Dallas County at the time. The ability to get 27 agencies and 8,800+ officers all on the same system using electronic notifications has increased our court productivity and efficiency tremendously.”

“The reports that we get from the CourtNotify system regarding the use of an officers’ time at court are invaluable,” said Lieutenant Summers. “It shows us which courts consume our resources and helps us more accurately predict our usage of overtime for the fiscal year. In the first full year of implementation, the agency saved approximately $2.2 million in court overtime.” ■

For more information, click here, and enter number 42.



From The Police Chief, vol. LXXVI, no. 9, September 2009. Copyright held by the International Association of Chiefs of Police, 515 North Washington Street, Alexandria, VA 22314 USA.

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