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Back to Archives | Back to May 2010 Contents 

May 2010

Where do the good ideas come from? In this column, we offer our readers the opportunity to learn about — and benefit from — some of the cutting-edge technologies being implemented by law enforcement colleagues around the world.

Pennsylvania Uses Harris Corporation Technology for Public Safety Communications Backbone during G-20 Summit

Harris Corp. announced its VIDA network and OpenSky technology were used successfully as the communications backbone for the fall 2009 G-20 Summit in Pittsburgh, Pennsylvania.

Built with proven Harris technology, Pennsylvania’s STARNet system allowed federal agencies and state and local police—along with Allegheny County, the city of Pittsburgh, and emergency medical personnel—to work together, using a single communications tool.

Charlie Brennan, deputy secretary for the Pennsylvania Office of Public Safety Radio Services, said, “The G-20 Summit was the kind of event where the PA-STARNet system provided the critical ability for federal, state, and local officials to communicate in order to maintain public safety. PA-STARNet is a robust statewide network and our G-20 experience demonstrated the system’s tremendous capability.”

The PA-STARNet system processed more than 100,000 calls during the G-20 Summit, according to the Pennsylvania Office of Safety Radio Services. The Pennsylvania State Police Department was the largest user of the system, relying on the network to coordinate communications between police on the ground and police helicopters and airplanes.

Harris Public Safety and Professional Communications is a leading supplier of assured communications systems and equipment for public safety, federal, utility, commercial, and transportation markets. Its products range from the most advanced IP voice and data network to industry-leading multiband, multimode radios to public safety–grade broadband video and data solutions. With more than 80 years of experience, Harris supports more than 500 systems around the world. Harris RF Communications is also the leading global supplier of secure radio communications and embedded high-grade encryption solutions for military, government, and commercial organizations.

For more information, visit

PDSI Awarded Major Contract by Los Angeles County to Automate Employee Scheduling

Principal Decision Systems International (PDSI), a provider of automated workforce management solutions for public safety through its product TeleStaff, announced it has been selected by the county of Los Angeles Sheriff’s Department, on behalf of the county sheriff, fire, and probation departments, for the Automated Employee Scheduling System (AESS) software solution project. In an effort to align with the county’s goals to improve operational effectiveness and increase scheduling efficiencies, the county sheriff, fire, and probation departments will use TeleStaff to automate their complicated scheduling, deployment, and time management requirements while reducing the data entry workload for staff.

With this award, PDSI and the county of Los Angeles embarked on a Phase 1 deployment at selected pilot sites earlier this year. Phase 1 focuses on deploying TeleStaff at six locations within three participating departments, and comprises implementation, configuration, testing, training, and maintenance services.

End users will be able to request time off; sign up for work; review pay information; and check their schedules through touch-tone phone, Internet, or stand-alone personal computer. Scheduling personnel take advantage of TeleStaff’s decision-making capabilities and inbound and outbound communication features. County management benefits from TeleStaff’s ability to adhere to county scheduling policies and rules when making staffing decisions, resulting in the delivery of real-time reports and allowing managers to make better, more-informed decisions at all appropriate levels. In addition, TeleStaff will help the county manage employee leave, automate supervisory tasks, and offer extensive auditing abilities. Finally, the public served by Los Angeles County further benefits from the system’s emergency recall capabilities and costsaving features.

“The sheriff’s department is committed to maximizing department efficiencies in every facet of our operation,” said Glen Dragovich, Assistant Division Director for the Los Angeles, California, County Sheriff’s Department and the AESS Project Executive. “The implementation of the AESS Phase 1 project is a step in the right direction.”

For more information, visit

ESRI Northeast Africa Tapped for Bahrain Security Expansion

The kingdom of Bahrain’s strategic location in the Persian Gulf has allowed it to broaden its cultural perspective and increase its prosperity through trade and travel. Among its many duties, Bahrain’s Ministry of the Interior (MOI) is responsible for the country’s homeland security, infrastructure, natural resources, and the maintenance of safe and secure passage in and around the kingdom.

In 2006, MOI decided to strengthen its defensive capabilities and expand the use of its existing geographic information system (GIS). The ministry selected the Geographic Security System (GSS) developed by ESRI Northeast Africa for this major expansion of its use of GIS technology.

“This GIS-based national security implementation is the first of its kind in the Gulf region,” said Brigadier Basim Al-Hamer of the MOI. “Applying GIS in public safety and law enforcement systems at the Bahrain MOI will optimize our emergency response efficiency and accuracy.”

GSS is a comprehensive solution for safety and security built on state-of-the-art GIS technology. It is comprised of a set of suites, each of which includes several modules. The emergency management suite monitors traffic flow and control. The task force management suite is a comprehensive program that ranges from the initial task planning through fleet monitoring. Situational awareness provides a common operational picture. Surveillance manages the real-time surveillance cameras positioned throughout the country. Mission planning provides support in planning and developing operational drawings. The coastal surveillance suite provides effective monitoring of Bahrain’s coasts and marine activities through surveillance cameras and tracking devices.

Said General Abdul Latif bin Rashid Al Zayani, chief of public security at MOI, “With the implementation of our GSS, Bahrain now has an integrated security system that links and analyzes data between the various directorates and headquarters of the Ministry of the Interior. This facilitates the provision of services, develops ways of providing security for people and establishments, and increases efficiency in dealing with disastersand crises.” ■

For more information, visit



From The Police Chief, vol. 77, no. 5, May 2010. Copyright held by the International Association of Chiefs of Police, 515 North Washington Street, Alexandria, VA 22314 USA.

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