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Back to Archives | Back to November 2004 Contents 


On August 10, 2004, at the annual conference of APCO International (Association of Public-Safety Communications Officials International) in Montreal, Quebec, Canada, Vincent R. Stile, center, the president of APCO and director of communications for the Suffolk County Police Department in New York, presented the APCO Presidential Award to Harlin R. McEwen, left, chair of the IACP Communications and Technology Committee and a retired chief of police, and Alan Caldwell, director of government relations for the International Association of Fire Chiefs (IAFC), in honor of their contributions to public safety communications.

9/11 Commission Final Report

At 567 pages, The 9/11 Commission Report, the final report of the National Commission on Terrorist Attacks Upon the United States is a national best-seller and a finalist for the National Book Award for nonfiction. The result of months of intensive investigations and inquiries by a specially appointed bipartisan panel, this report is one of the most important historical documents of this era. The commission studied 2.5 million documents and interviewed more than 1,200 people in developing the most comprehensive history of the September 11, 2001, attacks.

The commission traces the roots of al Qaeda’s strategies, and the report describes events on board the hijacked planes and in the halls of government. The commission’s final report offers a complete account of the nation’s preparedness for and its immediate response to the attacks. It also includes recommendations designed to guard against future attacks. The commission notes that future attacks are probably inevitable, but it calls for a coordinated preventive effort along with a clear plan to respond with efficiency to lessen the impact of attacks.

The official government edition is available at no cost at .
Copies of the report may also be purchased from the U.S. Government Printing Office. To order online, visit . To order by phone, call 866-512-1800 toll-free. To order by fax, send your order to 202-512-2250. To order by e-mail, write to . To order by regular mail, write to Superintendent of Documents, P.O. Box 371954, Pittsburgh, PA 15250-7954 USA.
All orders require prepayment by credit card or check. The price is $8.50, plus $4.75 for priority mail shipping and handling, for a total of $13.25. Stock number is 041-015-00236-8.

Developing a Police Department Policy-Procedure Manual

The IACP Services, Support, and Technical Assistance for Smaller Police Departments project has prepared a best practices guide for developing a police department policy-procedure manual. W. Dwayne Orrick, chief of police in Cordele, Georgia, wrote the guide. The project is supported by a grant from the Bureau of Justice Assistance of the Office of Justice Programs in the U.S. Department of Justice.

The guide is designed to help police agencies in smaller communities develop and revise their policy-procedure manuals. This manual is the foundation for all of the department’s operations. When properly developed and implemented, a policy-procedure manual provides staff with the information to act decisively, consistently, and legally. It also promotes confidence and professional conduct among staff.
The best practices guide focuses on the process of developing a manual in smaller departments. It explores the rules for developing policies, forming a policy committee, identifying sources of information, organizing the manual, writing a policy, implementing a new policy, and making compliance inspections.

The guide is available online at the IACP Web site, .
Other best practices guides available at the IACP Web site consider the following topics:
•     Budgeting in smaller police agencies
•     Generation X recruits and the field training experience
•     Grant writing
•     Internal affairs
•     Mentoring programs for smaller agencies
•     New technology acquisition
•     Recruitment and retention of qualified police staff
•     Web site development

For more information, call or write to project staff members Kristine Saltarelli, at 800-THE-IACP, extension 338, or, or Elaine Deck, at 800-THE-IACP, extension 262, or .

Public Safety Surveys for Smaller Departments

The effective use of an agency’s internal survey or a community safety survey can allow an agency to respond to employee and community needs in ways that improve satisfaction and support. Agencies can use the results of the survey as a catalyst for continued improvement. Getting started can be daunting, but much of the questionnaire construction is common sense.

A guide for developing public safety surveys is on the IACP Web site at The guide was developed by the IACP Services, Support, and Technical Assistance for Smaller Police Department project staff. For more information, call or write to Kristine Saltarelli, at 800-THE-IACP, extension 338, or, or Elaine Deck, at 800-THE-IACP, extension 262, or>
Improving Partnerships between Law Enforcement Leaders and University Based Researchers

As part of its continuing effort to enhance law enforcement research capacities, the IACP, supported through a grant from the National Institute of Justice, and in partnership with the Association of Doctoral Programs in Criminology and Criminal Justice, released a comprehensive report titled “Unresolved Problems and Powerful Potentials: Improving Partnerships between Law Enforcement Leaders and University-Based Researchers.”

The 30-page report outlines 49 recommendations for establishing and sustaining effective law enforcement and university based research partnerships. The report is the outgrowth of a national forum of police executives and academic researchers on this issue held earlier this year at the IACP.

The report is available online at the IACP Web site, .
For more information, call John Firman, director of the IACP Research Center, 800-THE-IACP, extension 207, or write to him at>


From The Police Chief, vol. 71, no. 11, November 2004. Copyright held by the International Association of Chiefs of Police, 515 North Washington Street, Alexandria, VA 22314 USA.

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