The Personal Competency Model: When Round Pegs Don’t Fit

Law enforcement managers and executives are finding that all ranks in law enforcement agencies are filled by younger and less experienced personnel, if the ranks are filled at all. Personnel shortages resulting from enhanced retirements and a shrinking applicant pool have taken the do-more-with-less mantra to the breaking point. As agencies struggle to maintain service levels and meet rising expectations, it becomes necessary to get the most out of employees in new ways.