Spotlight
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How can I create an approach where the bias will go down and people from different groups can get closer on an emotional level? This was the question that Chief Fady Dagher was thinking about on his w...
Product Feature
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“911—what’s your emergency?” One of the most recognizable questions has become a lifeline for countless individuals. From the first frantic call of a witness to the calm, reassuring voice of t...
Perspectives
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Our agency established a value statement in 2022 to address two priorities: (1) enhance community engagement and (2) demonstrate sincerity for our employees. It states, “We are a community-forward a...