President’s Message: We’ve Heard from You: 2013 Customer Satisfaction Survey
The membership of the IACP is the lifeblood of the association. Your voice and input matter to us, which is why we conducted a customer satisfaction survey to review the work of the association in 2013. We wanted to hear what you thought we did well and what you thought we should focus on for improvement in 2014.
First of all, I would like to thank all of you who took the time to complete the survey. Your thoughts on the effectiveness of the association are important to us.

