Product Feature: During a Routine Interaction, Quality Communication Equipment Is Key
In November 2016, fires ravaged the town and tourist haven of Gatlinburg, Tennessee. The fires killed 14 people, hurt hundreds more, and destroyed thousands of buildings.
As the disaster unfolded, communication channels—including those used by first responders and their agencies—went down, hampering response efforts.
In early 2018, the family of a 14-year-old boy filed a $5 million claim against an Arizona city following an incident during which an officer mistook their son, who has autism, for someone under the influence of drugs or alcohol.

