Artificial intelligence (AI) has become a major player in policing, and it is likely here to stay. And, as police retirement numbers increase while recruitment numbers plateau, embracing AI can help cover gaps in services, allowing agencies to more effectively allocate resources.
But as the technology’s capabilities continue to expand in the field, the loss of human oversight becomes a point of worry , creating an “accountability gap.”1 Foreseeing this concern, several companies have created their products with the human at the heart of every decision. “Humans and AI are exponentially more powerful together,” said Hamish Dobson, corporate vice president of enterprise physical security at Motorola Solutions. “AI should always complement—not replace—human decision-making.”2
