The word “trust” is commonly used by people, but it has several meanings. The one that applies to the context of policing refers to firm hope placed in someone. Trust is essential to coexistence and social organization; for this reason, trust between citizens and the police is a key factor in their relationship, with the aim of achieving full integration and collaboration between both parties.

Steps to Increase Trust in Ponferrada

The Ponferrada, Spain, police force has opted for a policing model that considers community members to be key partners in public safety. As a municipal police agency with very specific powers, proximity and community participation are fundamental to the police’s effectiveness. The social dimension and care for people, along with ensuring compliance with the law, are key vectors of officers’ work.

To provide a practical response to this vision, “We Are Your Police,” the agency has opted for a community policing model, considering it the most suitable among the various models of police organization and management. This has meant the implementation of organizational changes and operating procedures, including the establishment of new working groups.

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